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Archive for August 14th, 2025

Beyond the Label: The Emotional Impact of Being a ‘Service User’

Beyond the Label: The Emotional Impact of Being a ‘Service User’ IntroductionIn health and social care, the term “service user” is everywhere. It’s a tidy phrase used in paperwork, policy, and planning. But for the people it describes, the label can feel anything but tidy. For some, being called a service user feels like being […]

When Care Means Losing Control: How Bes care Puts Choice Back in Your Hands

When Care Means Losing Control IntroductionFor many people entering care whether for themselves or a loved one the most painful part isn’t the change of routine, the new environment, or even the medical needs. It’s the loss of autonomy. That sudden feeling that decisions are being made for you rather than with you.  we believe […]

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