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Archive for August 11th, 2025

Lost in Translation: Overcoming Communication Barriers Between Service Users and Providers

  In healthcare, social services, and community support, good communication is not just a “nice to have” it’s a lifeline.Yet for many service users, the message gets lost before it even reaches them. The result? Missed appointments, misunderstood instructions, and a growing sense of frustration on both sides. Let’s explore why communication breaks down, how […]

When Care Hurts Instead of Heals: Cultural and Religious Insensitivity in Healthcare

Imagine walking into a clinic, vulnerable and in need, only to be met with confusion, judgment, or outright dismissal because of who you are and what you believe.It’s not a rare story it’s the lived reality for many patients around the world. Healthcare should be the ultimate safe space: a place where compassion transcends difference. […]

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